Category: Shopping

What a day, what a conference!

Delighted to have had the opportunity to share insights on BioMetrics, Big Data, and IOT from Hitachi’s arsenal of global tech, now aimed at improving Retail Operations and Customer Experience.

Maureen Hinton provided GlobalData’s insights.  Shell Oil delivered an illuminating insight to mobile tech for the busy driver.  Holland and Barrett explained how customer insights drive loyalty.

If only the San Pellegrino folks had been present to really understand this!

 

 

Bought 2 pairs of shoes at Liberty of London today because their free wifi let me check Matches sale to see who had the better price!  Thank you Liberty–you got my money and I got great Paul Smith shoes for less!

Best New York City app EVER: Best Parking.

Type in your zip code (post code) you want to park in as well as your arrival and departure times.  Voila! Parking lots with prices are displayed.  WARNING: The differences in price will shock you!

The app even shows you discounts if you have a coupon and–wait for it–emails you the coupon upon request.

Now that is joined up thinking!

Tonight my parking fee went from $30 to $16!  Woot Woot!

My buddy Justin Cooke and his amazing team have launched a genius social mobile site: TunePics.

Select or take a photo, match with a tune and post.  Just like that you’re created an audio visual emotion.

And the best part–click through and buy that tune from iTunes.

I posted a pic of my new sparkly metallic nail varnish to Dimitri of Paris’ Pretty Baby.  Yes I am having too much fun!

I was delighted to find the same invisible socks online at Surfdome that I had purchased more than 4 years ago in Paris at Galleries Lafayette

And so when Surfdome asked me to post a review I was more than happy to!

However doing this on my iPhone was a chore.  Snore!

The screen isn’t optimised for mobile.  Boo.

And it didn’t remember any of my details (I bought two colours and the company requested a review on each)

How clever they were to offer me the additional opportunity to also post my review on Facebook!

How stupid they were to not integrate to app onto which I was already logged on. So I had to also log onto Facebook via the mobile web.

And then the review kept freezing on my header comment.  I literally cancelled and re entered this 4 times

I must LOVE this product to be so commuted to posting a review on Facebook!

Anything else and I would have just abandoned the activity and kept my secret peds all to myself!!

I am really loving passbook.  I’ve stored my Fashion Digital UK conference ticket (which by the way is a QR code! Love!), my Air BnB reservation, and my upcoming airline tickets. Now why hasn’t the London Zoo offered up the same?

I couldn’t navigate their site on my mobile to buy my advanced ZooLate tickets (that was yesterday’s disappointment), so I succumbed to using my laptop only to find that in the end my tickets have been issued as a .pdf file that I have to print and take with me!

Snore.  Thank goodness the event in July won’t be as boring!

Today I discovered Grabble–an online service that let’s me grab what fashions I like and save them to wish lists. Clever indeed. I could sign in via Facebook, but the responsive design didn’t let me enter my email address.

Epic fail!

Had to go to laptop to complete my sign up.  Boo!

Bad day for my mobile life.

I tried to get tickets to Noel Cowards Blythe Spirit (starring Angela Lansbury) for my mother-in-laws 89th birthday. Mobile use great UNTIL I tried to actually see the seats I was willing to pay £100 for. What is this? A .pdf miniature of the theatre layout?  I was unable to enlarge it, unable to see my seats. Are you kidding me? Purchase aborted. £300 loss for them.

Next is HSBC. I downloaded their app, and was routed to my phone’s browser to activate the app.  At first this portal looked fine: responsive design. But once you log in, it takes you to desktop online banking that has been scrunched onto my mobile screen.  As if I could find how to activate the app on that?  I ended up waiting until I got home to finish on a laptop.

Why would you design half of an experience?  Who is in charge and more to the point WHY?  Names! Names! Names! Sweetie I want names!

While on my way to brunch in a London taxi I bought a new memory foam mattress topper on Groupon.  It took me less than 5 minutes.  Clicked on an offer that came through on my phone, and via the app I was done in just a few clicks.  It will take longer to deliver it (7 days)!