April 2014

I am really loving passbook.  I’ve stored my Fashion Digital UK conference ticket (which by the way is a QR code! Love!), my Air BnB reservation, and my upcoming airline tickets. Now why hasn’t the London Zoo offered up the same?

I couldn’t navigate their site on my mobile to buy my advanced ZooLate tickets (that was yesterday’s disappointment), so I succumbed to using my laptop only to find that in the end my tickets have been issued as a .pdf file that I have to print and take with me!

Snore.  Thank goodness the event in July won’t be as boring!

A last minute Yelp offer alerted me to discounted tickets to Pam Anne’s show at the Leister Theatre for tomorrow.  The link allowed me to order via the app.

The experience would have been perfect if they had offered one click payment, but the transaction was seamless and now that I’ve purchased once, repeats will be one click!

 eTickets were issued. Awesome!

Now on with the show!

Today I discovered Grabble–an online service that let’s me grab what fashions I like and save them to wish lists. Clever indeed. I could sign in via Facebook, but the responsive design didn’t let me enter my email address.

Epic fail!

Had to go to laptop to complete my sign up.  Boo!

I have just realised that I’ve not been deleting emails but archiving them instead on my new iPhone5s. Finding the setting to change it took me a while.  I am amazed at how quickly we become accustomed to the layout and features of our phones.  Ever tried to find something on your husband’s/wife’s phone when they ask for help?  “Where do you keep the settings icon?”  

Bad day for my mobile life.

I tried to get tickets to Noel Cowards Blythe Spirit (starring Angela Lansbury) for my mother-in-laws 89th birthday. Mobile use great UNTIL I tried to actually see the seats I was willing to pay £100 for. What is this? A .pdf miniature of the theatre layout?  I was unable to enlarge it, unable to see my seats. Are you kidding me? Purchase aborted. £300 loss for them.

Next is HSBC. I downloaded their app, and was routed to my phone’s browser to activate the app.  At first this portal looked fine: responsive design. But once you log in, it takes you to desktop online banking that has been scrunched onto my mobile screen.  As if I could find how to activate the app on that?  I ended up waiting until I got home to finish on a laptop.

Why would you design half of an experience?  Who is in charge and more to the point WHY?  Names! Names! Names! Sweetie I want names!

You can teach an old dog new tricks. But behavioural change is a completely different story!

I got a new IPhone 5s today. You can walk out of the store with it fully operational, and I did!

BUT re-downloading the apps, creating folders for them and basically making it thumb happy for me takes some time.

Plus reconnecting/relogging into them all is a chore! But I think I’m done…carrying the IPhone 4s with me just in case!